If you would like to receive a quote for your project or discuss long-term or short-term business opportunities with me, Schedule an Appointment now.
I design and deliver bespoke CRM and ERP systems that replace spreadsheets, reduce duplicate data, and standardise how teams run sales, operations, and finance. If you’re assessing options, start with a quick fit check to get a clear scope, realistic milestones, and integration direction.
Project Fit Check
Get a practical direction on scope, milestones, integrations, and delivery approach—without a sales script.
Suggested questions
In progress
Factory ERP
Operations, procurement, stock, and finance workflows.
Delivered systems
Hospitality + Stud Farm Management
Ordering, tracking, and operational management.
Outcome-driven guidance. No fluff.
Process-led build
Aligned to real shop-floor & back-office flows.
Security & governance
Roles, permissions, audit trails, data discipline.
Integration-ready
Stable APIs, logging, versioned contracts.
Documentation & handover
Your team can own and extend the system.
For manufacturing and wholesale teams, a “good CRM” is not a contact list — it’s a controlled, repeatable route from enquiry to invoice. I build bespoke CRM and ERP foundations that prioritise data reliability, workflow ownership, and clean integrations.
Pipeline stages, follow-ups, SLAs, and quoting flows designed around real capacity, lead times, and approvals.
Traceability, approvals, and change history where it matters — without forcing you into rigid generic modules.
Stable services between CRM/ERP and third-party tools, with structured logging and versioned contracts.
In manufacturing and wholesale, a CRM only creates value when it connects sales intent to operational reality. That’s why a manufacturing & wholesale CRM must handle quoting discipline, approval paths, lead times, and clean handovers — not just contacts and notes.
A quick snapshot of systems I’ve built and the kind of operational problems they are designed to solve.
A workflow-aligned ERP backbone across operations, procurement, stock, and finance — designed for traceability and controlled change.
A real-time ordering workflow that supports front-of-house to kitchen handoff, status tracking, and operational clarity.
An operational management system built for structured tracking, repeatable processes, and clean record-keeping.
The objective is predictable delivery — with controlled scope, measurable acceptance criteria, and a system your team can run confidently.
A short brief to confirm goals, constraints, and what “good” looks like.
Clear deliverables, timeline, priorities, and what counts as “done”.
Data model, roles/permissions, API boundaries, and integration contracts.
Incremental releases with testing focus and operational feedback loops.
Runbook, API documentation, onboarding notes, and ownership transfer.
A maintainable CRM/ERP foundation that reduces operational friction and protects data quality across teams.
No generic templates. No vague timelines. Clear delivery discipline.
The goal is not just shipping features — it’s building a system that stays reliable under real operational pressure.
Clear architecture, modular boundaries, predictable change management.
Access discipline and auditability designed into the workflow.
Fewer reconciliations, fewer surprises, better operational decisions.
The questions that usually decide whether a CRM/ERP initiative becomes a clean rollout or a long-term headache.
Teams in manufacturing and wholesale that need operational control: clear quoting, reliable stock/finance alignment, controlled approvals, and a system that can be owned internally.
Yes — with clear contracts and boundaries. The goal is stable data exchange (not brittle point-to-point scripts), supported by logging and versioning so changes don’t break operations.
By defining acceptance criteria early, prioritising workflows with the highest operational impact, and shipping in staged releases with tight feedback loops.
Stabilisation, operational monitoring, and a clear improvement backlog. You’ll also have documentation and handover so your team is not dependent on a black-box vendor.
Get a practical scope direction and integration roadmap before you invest time and budget into the wrong architecture.
Typical response within 24 hours · Clear scope & timeline · Documentation included