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API Integrations • CRM ↔ ERP • Manufacturing & Wholesale
I design and deliver integration-ready CRM/ERP architectures that replace manual handoffs, eliminate duplicate data, and keep mission-critical workflows consistent—from quote-to-cash to procurement, inventory, and returns & claims.
Security-by-default
Auth, RBAC, audit trails, and least privilege.
Versioned contracts
Predictable change management and rollouts.
Observability
Logs, metrics, traces, and alerting.
Documentation included
Handover that your team can maintain.
Integration is not “connecting two endpoints.” It’s enforcing one operational truth—across sales, purchasing, inventory, finance, and service—without spreadsheet bridges or inbox approvals.
Quote-to-cash
Sync price lists, discounts, margins, and approvals—then push validated orders into ERP without re-keying.
Explore Quote-to-CashInventory visibility
Expose stock, reservations, lead times, and allocation rules—so CRM decisions match warehouse reality.
Explore Inventory ControlProcurement governance
Standardise vendor offers, approval gates, and purchase orders—then track changes end-to-end.
Explore ERP for ProcurementReturns & claims
Link returns, serial/lot, root-cause, and corrective actions—so service doesn’t break finance and stock.
Explore Returns & ClaimsThe goal is predictable operations: consistent data, controlled workflows, and integration behaviour your team can monitor and improve.
Standardised authentication, versioning, error formats, and deprecation policies—so integrations remain stable as your platform evolves.
Webhooks and events designed for real systems: signed payloads, retries, idempotency, and queue-backed processing.
You can’t run what you can’t see. Integrations ship with logs, metrics, and dashboards that expose drift and failures early.
If you’re evaluating a specific workflow, these hubs map integration points and controls in detail.
Fast starts, controlled rollouts. The objective is to deliver integrations that remain stable under load and transparent under failure.
Step 1
Identify source-of-truth rules, field mappings, sync directions (one-way vs bi-directional), and failure scenarios.
Step 2
Define versioning, authentication, error standards, idempotency keys, and webhook signing.
Step 3
Implement integrations with automated tests, structured logs, correlation IDs, and dashboards.
Step 4
Release in stages, monitor sync health, and protect operations with retries and fallbacks.
Step 5
Deliver documentation, runbooks, and a stabilization window—or ongoing ownership if required.
The most common questions buyers ask before committing to integration work.
If you’re serious about manufacturing-grade execution, integration is the backbone. Let’s map the quickest path to reliable CRM ↔ ERP operations.