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TUGRULYILDIRIM
By Tugrul Yildirim

B2B Order Portal-ERP Integration: Pricing, ATP and Tracking

How to sync contract pricing, availability, order status and documents without fragile manual handoffs.

A B2B portal integration guide for contract pricing, ATP availability, order tracking, document access, ERP fallback and customer data ownership.

B2B Order Portal-ERP Integration: Pricing, ATP and Tracking

Key takeaways

  • The portal should not invent pricing, availability or order state definitions outside ERP governance.
  • Customer-specific catalogs need clear ownership for account, ship-to, price list and document access.
  • This article supports the custom B2B order portal development page without competing with it.

Contract pricing sync sequence

ERP price list update -> integration job -> portal price cache -> customer catalog view -> order line validation -> ERP order confirmation

Order status mapping table

Portal stateERP sourceCustomer message
SubmittedOrder receivedWe received your order.
AcceptedSales order createdOrder accepted and queued.
ShippedDelivery postedShipment is on the way.

ATP and outage fallback

Available-to-promise should show freshness. If ERP is unavailable, the portal can show the last successful timestamp, allow quote requests instead of confirmed orders, or hold carts until ERP validation returns.

Downloadable resources

Download B2B portal ERP sync checklist

Planning a portal?

Start with the customer, catalog, price, availability and order-state ownership model before building screens.

Request a 15-minute fit check

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